Returns and Repairs
I give the upmost attention to quality to every item I create. Because each item I create is unique and handmade, all sales are final. I highly encourage that you confirm appropriate sizing for rings and other customized pieces prior to placing your online order. However, I will happily alter a piece within reason and ability or discuss a possible exchange if I receive a request within 7 days of delivery. Applicable charges and shipping costs may occur. If an item is shipped to you defective, you may return it within 7 days after receipt. I will make necessary repairs and return it to you. Please contact me via email to initiate discrepancies.
Because of the small studio environment in which your jewelry is created, production and shipping times vary. Some items are Ready To Ship and some are Made To Order. Each item's description will give you full details. Please allow 1-3 weeks for anything that is Made To Order. I will try to accommodate any timeframe or deadline you have, just contact me prior to placing your order. Items are sent for shipping on Mondays and Thursdays of each week. You will receive an email once your item has been packed for delivery.